Character Names Lost....
Character Names Lost....
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Feb 21, 2010, 01:06 PM // 13:06
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#1 |
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Pre-Searing Cadet
Join Date: Feb 2010
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Character Names Lost....
I haven't been playing Guild Wars Factions for some serval Years and so, i forgot my Character Names and i have no Screenshots or any other Data. I have send an e-mail to the support-team. How long will it take and will they answer me ? Will they tell me my Character Names?
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Feb 21, 2010, 01:20 PM // 13:20
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#2 |
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Ascalonian Squire
Join Date: Nov 2009
Location: Portugal
Profession: R/
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Yes they will say the name. About the time it took 1 weak for a friend of mine but I'm not really sure...
Kuchiki Blye |
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Feb 21, 2010, 01:22 PM // 13:22
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#3 |
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Pre-Searing Cadet
Join Date: Feb 2010
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wow 1 week thats kinda long......
 i mean i know they are busy but still its their job to answer it as fast as they can, they are the support team..
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Feb 21, 2010, 01:27 PM // 13:27
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#4 |
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Ascalonian Squire
Join Date: Nov 2009
Location: Portugal
Profession: R/
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you are right. I hope that they will be faster this time, actually I belive they will...
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Feb 21, 2010, 01:49 PM // 13:49
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#5 |
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Furnace Stoker
Join Date: Aug 2008
Location: Ign: Miniature Julia
Guild: Teh Academy[PhD]
Profession: W/
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Got any friends that plays GW on like, facebook, msn, Yahoo etc?
they might have u IG, on friends list 
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Feb 21, 2010, 01:53 PM // 13:53
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#6 |
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Pre-Searing Cadet
Join Date: Feb 2010
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no that's why i have a big problem and i forgot also the guild name......
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Feb 21, 2010, 02:09 PM // 14:09
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#7 |
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Ascalonian Squire
Join Date: Nov 2009
Location: Portugal
Profession: R/
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Well then you gotta wait.... (obvious xD )
Kuchiki Blye |
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Feb 21, 2010, 02:27 PM // 14:27
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#8 |
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Lion's Arch Merchant
Join Date: Sep 2006
Guild: Come Over And Fix My Mic (kthx)
Profession: E/
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Took them less than 24hrs to respond to me with a character name.
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Feb 21, 2010, 02:53 PM // 14:53
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#9 |
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Pre-Searing Cadet
Join Date: Feb 2010
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Hm that sounds good =) but what should i type in into my e-mail i sended to the support team, i mean what should i include to show them that i am the real owner of this account.
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Feb 21, 2010, 03:21 PM // 15:21
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#10 | |
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Krytan Explorer
Join Date: Aug 2009
Profession: W/
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Quote:
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Feb 21, 2010, 03:25 PM // 15:25
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#11 |
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Pre-Searing Cadet
Join Date: Feb 2010
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YEY they just answered mine, i just need to fill some more info and they are gonna give me a character name
 i love the support team
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Feb 21, 2010, 07:40 PM // 19:40
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#12 |
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Pre-Searing Cadet
Join Date: Feb 2010
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ugh yeah i got an response wich told me to give them more information and i just did now i have to wait another 3-6 hours !
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Feb 21, 2010, 07:53 PM // 19:53
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#13 |
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Desert Nomad
Join Date: Jul 2009
Location: Inside the Oblivion Gate
Guild: The Imperial Guards of Istan[TIGE]
Profession: E/Me
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they do a good job while they can but they are understaffed so i wouldnt go Red Engine till its at least a week and a half xD.
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Feb 21, 2010, 08:20 PM // 20:20
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#14 | |
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Pre-Searing Cadet
Join Date: Feb 2010
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Quote:
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Feb 21, 2010, 08:53 PM // 20:53
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#15 |
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Grotto Attendant
Join Date: May 2005
Location: The Netherlands
Guild: Limburgse Jagers [LJ]
Profession: R/
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Censoring filter on Guru makes swearing appear as GORED ENGINE RED ENGINE GO etc.
As in, don't go berserk on the support team just yet. |
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Feb 21, 2010, 10:13 PM // 22:13
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#16 |
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Krytan Explorer
Join Date: May 2009
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I need to do this as well, got an account that I don't remember the name to lol. Will they need anything else besides the email address and password? Since that's all I have.
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Feb 21, 2010, 10:18 PM // 22:18
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#17 |
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Always Outnumbered
Join Date: Jul 2006
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They require that you tell them the activation codes. Plus some other stuff that I can't remember at the moment. Let me look through my old tickets...
Edit: Ah, here you go: -- What first and last name did you use when you created the account? -- What physical address did you use when you created the account? -- What date of birth did you use when you created the account? -- What are all the retail access keys currently registered to your Guild Wars game account? (Please include the retail access keys from each campaign.) -- What is your Guild Wars login name? -- What are the last 4 digits of the credit/debit card used to make any Guild Wars purchases online from us? (if applicable) Probably something like that. |
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Feb 21, 2010, 10:31 PM // 22:31
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#18 | |
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Krytan Explorer
Join Date: May 2009
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Quote:
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Feb 22, 2010, 01:22 AM // 01:22
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#19 |
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Wilds Pathfinder
Join Date: Oct 2005
Profession: A/
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when i did it they just sent me a character name and didnt ask for any info at all
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Feb 22, 2010, 06:29 AM // 06:29
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#20 |
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Moderator
Join Date: May 2005
Location: Australia
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You don't need all activation key's - if you have at least 1 key associated with the account and can provide the other information they need, then they should be able to help you.
I know as I've had to contact support to gain access to my account twice (both times due to my fault and issue's with my pc, no hacking or others logging into my account, etc). I don't have access to my Prophecies activation code anymore.. or any receipts for it's purchase. but they have been fine with the activation codes and receipts from Factions and Nightfall - both times they got back to me within 24 hours with the relevant info I needed to access my account once again.
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